Terms and Conditions

1. Acceptance of Terms

By accessing or using Grand Slate ("Service"), you agree to be bound by these Terms and Conditions. If you do not agree, do not use the Service. If you use the Service on behalf of a sports club or other organization ("Club"), you represent that you are authorized to bind that Club to these terms.

2. Description of Service

Grand Slate is a multi-tenant software-as-a-service platform, operated by Feutz Development Services, for sports club scheduling, facility management, volunteer coordination, season registration, and related communications including email and SMS text message notifications. Each Club operates its own workspace on its own subdomain.

3. Accounts

Club administrator accounts are self-created through our signup flow; member accounts may also be created by invitation from a Club administrator or through a Club's registration page. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to provide accurate and current information, including your email address and phone number if you opt in to SMS notifications.

4. Subscriptions and Billing

Paid plans are billed by subscription through Stripe, our payment processor, on a monthly or yearly cycle. Subscriptions renew automatically at the end of each billing period until cancelled. You may cancel at any time from your billing settings; cancellation takes effect at the end of the current billing period, and you keep access to your plan's features until then. Prices and plan features may change with notice; changes take effect at your next renewal.

5. Registration Payments and Refunds

Clubs on eligible plans may collect season registration fees from their members. These payments are processed via Stripe Connect on behalf of the Club, and funds are paid out to the Club's own bank account. Grand Slate is not a party to the transaction between a Club and its members. Refunds of registration fees are at the discretion of the Club that collected them — contact your Club directly with refund requests.

6. Data Ownership

Each Club owns the member, player, and scheduling data entered into its workspace. We process that data solely to provide the Service to the Club and do not sell it or use it for advertising. Club administrators are responsible for having the right to enter and manage the personal information of their members.

7. SMS Text Messaging

By providing your phone number and opting in, you consent to receive transactional SMS text messages such as signup confirmations, shift reminders, and schedule changes. Message frequency varies based on your activity. Message and data rates may apply. You can opt out at any time by updating your notification preferences in your profile or by replying STOP to any message. See our SMS Consent policy for details.

8. Acceptable Use

You agree not to misuse the Service, including but not limited to: providing false information, signing up for volunteer jobs you do not intend to fulfill, attempting to access another Club's data, sending spam or unlawful communications through the platform, or attempting to disrupt or reverse-engineer the Service. We may suspend or terminate accounts that violate these terms.

9. Limitation of Liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, Feutz Development Services shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service, and our total liability for any claim shall not exceed the amount the Club paid us in the twelve months preceding the claim.

10. Modifications

We reserve the right to modify these terms at any time. Material changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the updated terms.

11. Contact

For questions about these terms, contact [email protected].